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Sales Coordinator

40 hours per week

Competitive

The Urban Space and Travel Company Limited operate serviced apartments, apartment hotels, co-working, meeting and event space in Cardiff and the Vale.

As sales coordinator you know what it means to deliver great hospitality.  Your focus will primarily be on our meeting, co working and event spaces supporting the business growth plans.  With a great personality and a passion fort hospitality you will always be able to offer great options to our clients.

Housekeeping Team Member

Various hours available.

From £9.00 per hour

We are growing our team and are looking for housekeeping team members who can commit to working a minimum of 2 days a week.  Our operation is 7 days a week and our developments are located in great locations.  We need people to work a range of shifts and days – this means we can offer great flexibility.

Whether you have been in the hospitality industry for a while, or you are looking for a fresh start in a buzzing Capital City, we are searching for a dedicated individual who has a great eye for detail.  You will be responsible for the cleanliness of the apartments ensuring the standards meet and exceed expectations.

Night Porter

40 Hours per week

Competitive salary

To provide the highest possible quality of service to all guests throughout the night, an opportunity has arisen for an experienced Night Porter to join the team.  This is a really varied role supporting all departments.  You will be required to support with all aspects of the customer journey from arrivals, responding to guest requests to the preparation for the day ahead.  As part of this role you will need to be able to proactively solve problems.

The successful candidate will work a basic 40 hours a week with shifts from 8pm until 8am on a rota system of four days on, three days off. The candidate will be required to hold a full and clean driving licence.

Duty Manager

40 hours per week

£22,000 – £26,000

To provide the highest possible quality of guest service and product offering to all guests ensuring the service received meets and exceeds expectations.  Responsible for the day to day external operational function of the company’s portfolio.

Managing the provision of guest services including check-in, customer care and apartment inspections will be a critical element to this role.  This role requires excellent customer service skills, you will be required to resolve guest problems quickly and efficiently in a manner that preserves goodwill and the overall company objectives.  You will be required to effectively prioritise the daily work load liaising with the maintenance and housekeeping teams.