Operations Manager

40 hours per week

£32,000 – £35,000 per annum

The Urban Space and Travel Company Limited operate serviced apartments, apartment hotels, hot desk and meeting room spaces in Cardiff and the Vale.  To support the expansion plans and drive the company to the next level, an opportunity has arisen for an experienced Operations Manager to manage the operational function of the business.

Reporting directly to the Managing Director, the successful candidate will work a basic 40 hours a week.

The role will include people management, production and analysis of monthly departmental and reputation performance.  As Operations Manager you will be responsible for the day to day management of the operation function of the business.  You will be responsible for the management of the Housekeeping, Duty Managers and Maintenance teams ensuring the highest possible quality of guest service and product offering to all guests received meets and exceeds expectations.  You will support the control of all costs working alongside the Managing Director and Finance Manager to ensure the financial performance is maximised.

The service operates 7 days a week, with various hours to suit the needs of our guests.  As part of the management team your working pattern will include flexibility, evening and weekend work.  This is a hands-on role with fantastic opportunities for progression within this growing company.

We are looking for someone with a love for hospitality, a willingness to learn, consistent and dedicated in the delivery of excellence.

What we need from you?

• Excellent leadership skills who can really hit the ground running
• Must have experience within a similar role
• Ability to understand client needs and promote services that we offer
• Proactive problem solver
• Ability to multitask and prioritise work ensuring deadlines are achieved
• Strong communication skills
• A passion for delivering great service

What we can offer you?

• Competitive salary
• Excellent training and development
• A fun and supportive work environment
• A chance to work in a thriving business
• Challenges and huge successes where no two days will be the same
• Discount offers on bog brands and local businesses

How to apply;

If you have the require background and would like to find out more about the role please submit your CV to vacancy@theurbanspace.co.uk